Pravilnik o zasebnosti

Published on April 14th, 2023

GUD d.o.o. is the owner and operator of the Kaleo Explore brand and website and the Kaleo Academy programme.

At GUD d.o.o., one of our most important goals is to offer quality services, which we can only achieve by tailoring them as closely as possible to your requirements. In order to achieve this, we need to collect and process certain personal data.

The purpose of this Privacy Policy is to make you acquainted with what kind of personal information we collect and for what purposes, what we do with them, how we ensure their security, and what rights do you have in connection with the processing of your personal data. We treat the protection of your personal data with the utmost seriousness and responsibility. We fully comply with our obligations regarding lawful, fair and transparent personal data processing and we strive for ethical conduct. We advise you to get yourself fully acquainted with the contents of this Privacy Policy. 

In order to ensure the compliance of this Privacy Policy with the regulations governing personal data protection, GUD d.o.o. reserves the right to modify or amend the Privacy Policy accordingly. For that reason, we highly suggest you occasionally check our Privacy Policy to see what may have changed. You will be notify by email about any important change regarding your personal data you provided us with.

The controller of the personal data processed in accordance with this Privacy Policy is GUD d.o.o, registration number: 8102490000, tax number: SI 98277448, with its registered office at Ajdoviščina 1, 1000 Ljubljana, Slovenia. If you have any questions or requests regarding the processing of your personal data, please send them to the following email address: info@kaleoexplore.si.

We only collect your personal data when it is strictly necessary or when you have given your consent. We will not process your personal data if the purpose or basis for the processing is contrary to the applicable data protection regulations, namely: the Personal Data Protection Act (Official Gazette of the Republic of Slovenia, No. 163/22), the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR) and our internal policies. We will not process your personal data if the purpose or basis for the processing of your personal data is contrary to the applicable data protection regulations.

GUD d.o.o’s processing of your personal data will be based on the following legal basis: by visiting our website, you accept and agree with the General Terms of this website and enter an agreement with GUD d.o.o, that sets the basis for processing your personal data. The data is coded and transferred to the server in a protected format. Such system prevents your personal data to be intercepted.

The controller is subject to the following legislation:

– national legislation, i.e. the Act on Prevention of Money Laundering and Terrorist Financing, Official Gazette of the Republic of Slovenia, No. 48/22 and 145/22 (ZPPDFT-2), the Personal Data Protection Act, Official Gazette of the Republic of Slovenia, No. 163/22 (ZVOP-2), the Copyright and Related Rights Act, Official Gazette of the Republic of Slovenia, No. 16/07 – official consolidated version, No. 68/08, No. 110/13, No. 56/15, No. 63/16 – ZKUASP, No. 59/19, and No. 130/22 (ZASP), as well as any other laws that oblige the controller to provide the data,

– other international agreements and EU regulations that oblige GUD d.o.o. to provide personal data of individuals to state authorities and other controllers when legally binded.

GUD d.o.o. can process personal data for the purposes of the legitimate interests pursued by the controller: for statistical purposes and for collecting the demographic data and interests of the visitors; for identifying server problems and for website editing; for business analyses; for offer development; for information system safety; for improving or adapting the services to the individual; for measuring the efficiency of its promotional activities and advertising; on the basis of other legitimate interests.

In certain cases, GUD d.o.o. may process your personal data on the basis of your personal consent for the purpose of carrying out other activities, such as: marketing activities (such as sending general notices, offers and newsletters) and for notifications about the offer of services tailored on the basis of profiling used for these purposes by GUD d.o.o.. Personal consent for these purposes is entirely voluntary.

When you visit the Kaleo Explore website as a user, the controller also collects cookies to improve the functionality, user experience, security, website performance and to count visitors to its websites.

For further information on the use of cookies, please see the Cookies section.

The purpose of collecting personal data on the website https://kaleoexplore.si/si is of business and/or educational nature, mostly for a faster and better way of contacting you when required from your part, namely:

in the event that you fill in the contact form for the purpose of cooperation, you agree that for the purpose of further communication with you, we will store your personal data in our database based on the legitimate interest of the company. In this case, GUD d.o.o. will process and store your data for further cooperation and direct marketing. In this case, the communication is individual, which means that you are not automatically placed on any email list (unless you specifically subscribe to it).

If you are subscribed to our newsletter, by signing up to the newsletter you are giving us permission to send you occasional emails.

We obtain personal information from a variety of sources. In most cases, you obtain it directly by visiting our website, filling in online forms and/or subscribing to our newsletter.

GUD d.o.o. processes the following types of personal data:

  • contact details

This includes any personal data you provide when filling in online forms or communicating with us by phone, email or any other means. It also includes any information you provide when you register or log in to the website, subscribe to our newsletter or sign up to the Kaleo Academy programme. In such cases, we collect and store information that includes your full name, email address, age in years, telephone number and other information you provide. For the purposes of execution and payment of the Kaleo Academy programme, we process and store information about payment transactions, amounts and the contact info of the payer as required by regulations and stipulations by banking institutions in Slovenia.

  • server data

When you use this website, we collect a variety of information in a server log: dates and times of visits; subpages visited; your IP address; time zone settings; time spent on our website; screenshots of clicks on this website; information viewed; website response time; download errors; lengths of visits to individual webpages; and website interaction data.

  • device data

We collect information about the computer or mobile device you use to access this website, including its model, operating system and software version, the internet browser used and other identifiers of your device.

  • information about the use of our services

To target our services, we use information about which of our services you have used, for how long, under what conditions, and whether you have retained or cancelled your use. We know how often and for what purposes you use our individual services.

  • details on contacting us

We keep a record of your contacts with us, in particular the dates, contacts and reasons for them. This applies to all types of contact.

  • social media data

We also use social media (Facebook, Instagram and LinkedIn) in our marketing campaigns and we use the data for targeted marketing activities, but only if you agree to this when using the aforementioned media. We also use cookies to improve our customer service, to disseminate content using different social media and to personalise our offer according to your preferences and requirements, which are evident from your previous web browsing. Despite our best efforts, we cannot guarantee the security of the content of linked external websites or verify such content. You therefore click on external links at your own risk. We shall not be liable for any damages or consequences arising from a visit to any of the aforementioned external links. If you follow a link to another website, you will leave our website and this Privacy Policy will cease to apply. 

  • geolocation data

Geolocation data or GPS coordinates (longitude, latitude) are obtained when you visit our website in order to help you find the most suitable end product and/or service. GUD d.o.o. processes location data in a form that cannot be linked to a specific or identifiable person.

In order to protect personal data, GUD d.o.o. will use all technical and other appropriate measures necessary to prevent unauthorised destruction, alteration, loss or any other unauthorised processing. These measures may include, but are not limited to, additional internal rules, additional training of employees, internal controls, etc. Other possible measures may include transparency to allow individuals to monitor processing, as well as continuous upgrading of security measures.

We never ask for credit card numbers or other information that could be misused by cyber criminals. The https://kaleoexplore.si/ website is hosted on a secure web server and is subject to regular malware scans.

Your personal information is used solely for the purposes described above and for the purposes for which you expressly give your permission, and is not marketed or distributed to third parties, other than to partners who assist us in maintaining the website and who are obligated to protect personal information in accordance with, and under the same terms and conditions as, GUD d.o.o.

The period of retention of your personal data depends on the basis and purposes of the processing of each category of personal data. Personal data will only be kept for as long as is legally required or permitted and is strictly necessary to achieve the purpose for which the data was collected or processed. After the purpose has been fulfilled, we will only keep personal data that we are legally obliged to keep or that we may need to prove or defend legal claims. The remaining data will be deleted, blocked or anonymised, unless otherwise required for certain types of data.

Personal data that we process to send you offers and newsletters and to register you for the Kaleo Academy and other programmes will be retained until your consent is withdrawn.

You can always request to see or access your personal data or request its correction or deletion. We will notify you if your request affects the ability of the website to continue to operate. In certain cases, you also have the right to send your personal data to another controller. This depends on the internal policies of the individual controllers.

Your consent to the processing of your personal data for the purposes of sending you offers and newsletters may be withdrawn at any time; however, the withdrawal of your consent does not affect the lawfulness of the processing of your personal data based on your consent for the period prior to the withdrawal.

GUD d.o.o. accepts no responsibility for the authenticity, accuracy and correctness of the personal data you provide. It is the user’s responsibility to ensure the accuracy and correctness of any information provided.

In the event of a breach of the protection of your personal data, we will notify you in accordance with the conditions laid down by the applicable law.

Your requests for the processing of your personal data will be complied with as soon as possible and in any event within one month of receipt of your request, unless otherwise provided by applicable law. In case of complexity and a large number of requests, this time limit may be extended by up to two months. We will inform you of any such extension within one month of receipt of your request, together with the reasons for the delay.

When you visit our website for the first time, we ask you to authorize the installation of cookies to enable the normal functioning of https://kaleoexplore.si/. You can also refuse authorization or turn off all cookies in your web browser. In this case, your experience on https://kaleoexplore.si/ may be incomplete.

We use cookies to analyze visits to https://kaleoexplore.si/ based on statistical data and behavioral analysis (web analytics). This data is anonymized and does not contain any personal data about you. We process those cookies that use external third-party tools (Google Analytics).

We respect your preference to turn off tracking (Do Not Track) and do not track ads if this feature is turned on.

This Privacy Policy is published on the Website and shall enter into force on 14.04.2023.

You are advised to read, in addition to this Privacy Policy, the General Terms and Conditions which are published on the Website and which, together with this Privacy Policy, form a binding contract between you and GUD d.o.o.

If you would like further clarification regarding GUD d.o.o.’s Privacy Policy, please contact us at info@kaleoexplore.si.